At My Med Device Limited, we currently offer secure and convenient payment options to ensure a smooth shopping experience.

1. Accepted Payment Methods

✅ MPESA – Pay directly through MPESA after reviewing your order with the delivery agent.

🚨 Important:

  • Ensure your MPESA account has sufficient funds before delivery.
  • We do NOT accept cash payments.

2. Pay-on-Delivery (Nairobi Only)

🔹 Only available for deliveries within Nairobi.
🔹 Payment must be completed via MPESA before the package is handed over.
🔹 Sealed items CANNOT be opened before payment.

🚨 For orders outside Nairobi, full payment must be made before dispatch.

3. Payment Confirmation

After completing your MPESA transaction, you will receive:
📧 A payment confirmation SMS/email.
📦 An invoice with your order details.

If you do not receive a confirmation, kindly contact our support team immediately.

4. Security & Fraud Prevention

🔐 All transactions are processed securely.
🚨 We do NOT ask for your MPESA PIN—beware of fraudsters!

If you have any concerns regarding payment security, please contact us at:
📞 (+254) 715-250836
📧 support@mymeddevices.com